Exchanges & Returns

To file a claim on damaged items, please email for your return authorization (RA) Request.

Please include your Sales ID or Invoice No. in the subject line and the following information in the body:

  • Company Name
  • Address
  • Invoice Number
  • Style Number
  • Size(s) & Color
  • Quantity
  • Picture of damaged

We advise all customers to check their goods immediately upon delivery in the event a style may be damaged. All damage claims should be made within 2 business days of receipt of goods. Non-damage items can be returned within 5 Days with receipt. No Returns after 5 Days ~ NO EXEMPTIONS ~ NO STORE CREDIT

Shipping and handling charges are not refundable.

There is a 20% restocking fee.

All sale items or discounted and ‘special order’ items are deemed FINAL and cannot be returned.

If an order cancellation is necessary for Pre-Order Items, a written request to the manufacturer must be approved before any order can be cancelled.

Cancellation requests for Pre-Ordered Items will only be considered if made within the same day the order is placed.