Pre-Order items are purchased BEFORE PRODUCTION. Pre-Order listings are NOT ready to ship. Each pre-order sale has it’s own pre-order closing date. The estimated shipping time is located in the description of each pre-order item. Please make note of each pre-order ending date and estimated shipping time before purchasing. Special seasonal pre-orders or custom orders may take longer to ship. To avoid delay in shipping of other pre-order sale items and ready to ship items, please place each pre-order sale in a separate order. All items placed in the same order are shipped together. Estimated production time on all Pre-Orders is 6-8 weeks from closing date of pre-order listing – SUBJECT TO CHANGE WITHOUT NOTICE. Please DO NOT contact us on the status of your pre-order before the estimated production time listed above. These emails will not be answered until the 6-8 weeks estimated production time. You will receive USPS tracking via email once your pre-order items have shipped. DO NOT place a pre-order If you need an item by a designated date, we cannot guarantee the item will arrive by your designated date. Pre-orders can have production delays. When placing your pre-order you agree to these terms. DO NOT place a pre-order if you are not willing to wait for your item(s) to arrive. NO ORDER CANCELLATIONS, SIZE CHANGES, RETURNS OR EXCHANGES ONCE YOU HAVE PLACED YOUR PRE-ORDER.
What are Pre-orders?
Pre-orders are advance purchases made on new merchandise that is scheduled to be shipped at a future date. They are a great way to guarantee that an item will not be sold out upon arrival to our store. Each collection or item available for pre-order will have its own specific shipping date. These dates are not guaranteed, but we will do our best to update our site with any changes. All custom items are also considered pre-order and will require a Production time + Processing time+ Shipping time.
Returns & Cancellations
NO RETURNS ON ANY PRE-ORDER ITEMS including CUSTOM ITEMS.
We suggest that pre-ordered items be ordered separately from “in-stock” orders, as in stock merchandise can be shipped immediately. If you combine in-stock and pre-order items into one purchase, all items will be shipped when the pre-order is fulfilled.
YOUR CREDIT CARD WILL BE CHARGED AT THE TIME OF PLACING YOUR PRE-ORDER.