RETURNS
To file a claim on damaged items, please email [email protected] for your return authorization (RA) Request.
Please include your Sales ID or Invoice No. in the subject line and the following information in the body:
Exchanges & Returns
- Company Name
- Address
- Invoice Number
- Style Number
- Size(s) & Color
- Quantity
- Picture of damaged
We advise all customers to check their goods immediately upon delivery in the event a style may be damaged. All damage claims should be made within 2 business days of receipt of goods. Non-damage items can be returned within 5 Days with receipt. No Returns after 5 Days ~ NO EXEMPTIONS ~ NO STORE CREDIT
Shipping and handling charges are not refundable.
There is a 20% restocking fee.
All sale items or discounted and ‘special order’ items are deemed FINAL and cannot be returned.
If an order cancellation is necessary for Pre-Order Items, a written request to the manufacturer must be approved before any order can be cancelled.
Cancellation requests for Pre-Ordered Items will only be considered if made within the same day the order is placed.
