To file a claim on damaged items, please email [email protected] for your return authorization (RA) Request.

Please include your Sales ID or Invoice No. in the subject line and the following information in the body:

  • Company Name
  • Address
  • Invoice Number
  • Style Number
  • Size(s) & Color
  • Quantity
  • Picture of damaged

We advise all customers to check their goods immediately upon delivery in the event a style may be damaged. All damage claims should be made within 2 business days of receipt of goods. Non-damage items can be returned within 5 Days with receipt. No Returns after 5 Days ~ NO EXEMPTIONS ~ NO STORE CREDIT

Shipping and handling charges are not refundable.

There is a 20% restocking fee.

All sale items or discounted and ‘special order’ items are deemed FINAL and cannot be returned.

If an order cancellation is necessary for Pre-Order Items, a written request to the manufacturer must be approved before any order can be cancelled.

Cancellation requests for Pre-Ordered Items will only be considered if made within the same day the order is placed.